Shipping and Return Policies
Thank you for choosing TulaBala! We aim to make your shopping experience smooth and enjoyable. Below, you’ll find our shipping and return policies. If you have any questions about your order, please don’t hesitate to reach out to us at info@TulaBala.shop.
Shipping Policy
Order Processing
Orders require 1 to 2 business days for processing before being shipped from our warehouse. Please note that processing times may vary during high-demand periods, such as holidays.
Shipping Costs
Shipping costs are calculated at the time of shipment to ensure you receive the best possible rates.
Carriers
We partner with trusted carriers selected by our fulfillment center to ensure timely and affordable delivery.
Non-Contiguous and International Shipping
For shipping inquiries to non-contiguous states or international locations, please contact us at info@TulaBala.shop.
Return Policy
At TulaBala, we prioritize your satisfaction and stand by the quality of our products. If you are not completely satisfied with your purchase, we are happy to offer a return or exchange.
Return Options
We accept merchandise for exchange, store credit, or refund within 14 days of purchase.
Return Requirements
To be eligible for return, items must:
- Have original tags attached.
- Be unused and in sellable condition.
- Be accompanied by proof of purchase.
How to Initiate a Return
You can provide all necessary details about your item and let us know about the issue. Our dedicated team will guide you through the process, ensuring your return experience is handled with care and efficiency.
If you have further questions about our shipping or return policies, please contact us at info@TulaBala.shop. Thank you for being a valued TulaBala customer!
